Returns & Exchanges

We want you to love your CALPAK gear, but if it's not a perfect fit, we offer a 30-day return window for unused items in their original packaging. Please note that a small return shipping fee will be deducted from your refund total.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printer-less drop-off experience.

3

Pack Your Items

Securely pack your unused items in their original box with all tags attached to ensure they arrive back at our warehouse safely.

4

Drop Off and Track

Take your package to the designated carrier location; once our team inspects the return, your refund will be processed within 10-14 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing